AZURE:
Set up and maintenance of a small company using the Free Tier: Separated resources, set up addressing, set up of Active Directory with 5 users (including guest accts with limited access, and grouping of users with RBAC). Monitored resource health, set policies, planned for backups and timed updates, set up SSO for Twitter logins. (See current projects on right)

• Managed ad hoc networks with Cradlepoint routers and Windows 10 laptops for student testing (April 2019, 12 hrs).
• Automation with Python (see projects on right)
• Resolved 15 - 20 tickets per week by troubleshooting and repairing PCs, laptops, scanners, peripherals, and network printers.
• Using IpMonitor from Solarwinds to scan 6+ network devices in domain and check activity.
• Hands-on configuration of Cisco routers and switches through CLI with PuTTy and console cables.
• Automated distribution of 30+ IPv4 addresses through DHCP for network connectivity for wireless, LAN, and WANs. DNS setup on routers.
• Configuration of Linux builds (Kali, Server) in Virtualbox, with package downloading, network security configuration, file permissions, & packet sniffing (Wireshark).
• Re-purposing consumer technology with Apple Mac OSX / iOS, Microsoft Windows 10, & Android phones.

Account management and technical support for Verizon, AT&T, and T-Mobile customers.

• Config and Troubleshooting of Android, iOS.
• Talking with representatives from major phone carriers.
• Managed 180+ stock inventory of phones, hotspots, via paper and digital records.
• Increased sales of company insurance of 60% over vendor-specific insurance.

• Supported 20 Tier 1 users by installing hardware, software, and by maintaining network printers.
• Upgraded operating systems and hardware, under guidance of IT Manager, by using Wizards and checking hardware compatibility.